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This incident has been resolved. The API and SMTP relay are operating normally again.
The incident affected a small percentage of requests between 7:56 PM CEST and 8:07 PM CEST. No messages have been lost that have been accepted.
We are reviewing the incident and will take any appropriate follow-up measures.
Resolved
This incident has been resolved. The API and SMTP relay are operating normally again.
The incident affected a small percentage of requests between 7:56 PM CEST and 8:07 PM CEST. No messages have been lost that have been accepted.
We are reviewing the incident and will take any appropriate follow-up measures.
Monitoring
We have identified the cause of intermittent 500 errors affecting the SMTP relay and APIs and are working on a fix.
A small percentage of requests and SMTP sessions were impacted by this. The issue is caused by a corrupted API pod which has now been disabled to mitigate the issue.
There should be no more impact as of 8:07 PM CEST.